Getting Started with HPM
One-of-a-kind service for your kind of practice.
We hold ourselves to a high standard, so there are a few steps before we go live,
but we'll walk you through all of it.
Step 1 — Sign the Service Agreement The General Services Agreement covers duties, confidentiality, HIPAA compliance, and your Business Associate Agreement. Once signed, complete our Reception Services Form so we have the nuts and bolts of your practice: names, numbers, systems, and preferences.
Step 2 — We'll be in touch After you submit your forms, we'll contact you to confirm your setup and collect billing information. Prefer to talk first? Call us at 888-337-3381.
Step 2 — We'll be in touch After you submit your forms, we'll contact you to confirm your setup and collect billing information. Prefer to talk first? Call us at 888-337-3381.
Step 3 — Onboarding We build your custom practice manual, configure your phone system, and train your dedicated reception team. From contract signing to go-live is typically about two weeks.
Step 4 — Go live Your phones are answered. You're back to practicing.
Questions before you start? Call 888-337-3381 — we'll walk you through it.
